Summary: ph769 collects personal data to operate your account, process payments, verify your identity, and keep the platform secure. We do not sell your personal data to third parties. We comply with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations ("IRR"). By using ph769, you consent to the data practices described in this Privacy Policy.
ph769 ("ph769," "we," "us," or "our") operates the online gaming platform accessible at ph769.net (the "Platform"). This Privacy Policy describes how ph769 collects, uses, stores, shares, and protects the personal information of all individuals who access or use the Platform, including registered account holders and visitors ("you" or "User").
ph769 is committed to handling your personal data responsibly and transparently. As a platform serving Filipino players, we take our obligations under the Data Privacy Act of 2012 (RA 10173) seriously. This policy is designed to give you a clear and honest picture of our data practices — written in plain language, not buried in legal jargon.
This Privacy Policy should be read together with our Terms & Conditions and our Responsible Gaming policy, both of which form part of your agreement with ph769.
ph769 collects the following categories of personal data, depending on how you interact with the Platform:
ph769 collects personal data through the following means:
ph769 processes your personal data for the following specific purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and login data |
| Age and identity verification (KYC) | Identity, KYC documents, facial verification |
| Processing deposits and withdrawals | Financial data, identity data |
| Fraud prevention and security monitoring | Technical data, financial data, gaming activity |
| Anti-money laundering (AMLA) compliance | Identity, financial, and transaction data |
| Responsible gaming monitoring | Gaming activity, responsible gaming settings |
| Customer support and dispute resolution | Communications data, account data |
| Platform improvement and analytics | Technical data, gaming activity (aggregated) |
| Marketing and promotional communications (with consent) | Contact data, gaming preferences |
| Regulatory reporting to PAGCOR and other authorities | Identity, financial, and transaction data |
Under the Data Privacy Act of 2012 and its IRR, ph769 processes your personal data on the following legal bases:
ph769 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data only in the following circumstances:
ph769 engages trusted third-party service providers who process data on our behalf under strict data processing agreements, including: KYC and identity verification providers; payment processors (GCash, Maya, banking partners); cloud hosting and infrastructure providers; customer support platform providers; and fraud detection and cybersecurity services. All such providers are contractually bound to process your data only as instructed by ph769 and in compliance with applicable Philippine privacy law.
ph769 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by law, court order, or regulatory directive. ph769 will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or substantially all of ph769's assets, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. You will be notified of any such transfer.
No Data Selling: ph769 will never sell your personal data to data brokers, advertisers, or any third party for commercial purposes unrelated to the operation of the ph769 Platform.
ph769 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
Upon expiry of the applicable retention period, ph769 will securely delete or anonymize your personal data in accordance with our data disposal procedures.
ph769 implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Security Incident Notification: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ph769 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected users without undue delay, in accordance with the DPA and NPC Circular 16-03.
ph769 uses cookies and similar tracking technologies to operate and improve the Platform. The following types of cookies are used:
You may manage non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the ph769 Platform. ph769 does not use third-party advertising cookies or cross-site tracking technologies for behavioral advertising purposes.
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by ph769:
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. ph769 will respond to all verified privacy rights requests within fifteen (15) business days.
21+ Only: The ph769 Platform is strictly intended for individuals aged 21 years and above. ph769 does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from an underage individual, we will immediately delete that data and close the associated account.
If you are a parent or guardian and believe that your child under the age of 21 has provided personal data to ph769, please contact us immediately at the details provided in Section 14 so that we can take prompt action.
ph769 primarily stores and processes personal data within the Republic of the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or KYC verification services with international operations.
Where such transfers occur, ph769 ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to apply data protection standards equivalent to those required under Philippine law. ph769 will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without your explicit consent or without implementing appropriate protective measures.
ph769 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, ph769 will post a notice on the Platform and update the effective date at the top of this document. For significant changes affecting your rights, ph769 may also notify you directly via your registered mobile number.
Your continued use of the ph769 Platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how ph769 protects your personal data.
ph769 has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Data Privacy Act of 2012 and NPC regulations. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact:
ph769 will acknowledge all privacy-related inquiries within three (3) business days and will provide a substantive response within fifteen (15) business days. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.